Better to be well-informed

We recommend taking out cancellation insurance with Europäische Reiseversicherung to save yourself the trouble of cancellation fees should the need arise. Depending on the insurance package, helicopter rescue costs, a special accident benefit package, and other services may also be covered. You can take out the insurance directly here,even after booking. In this case, the cover is valid from the 10th day after conclusion, so be sure to arrange it at least 11 days before your arrival.

• Up to 50 days before arrival: no cancellation fees (deposit refunded minus handling fee)
• 50 to 30 days before arrival: 40% of the booking price
• 30 to 10 days before arrival: 60% of the booking price
• From 10 days before arrival: 100% of the booking price
• In case of late arrival or early departure: 100% of the booking price

Please note, Cancellations can only be processed in writing.

If we are able to rebook your room at short notice, you will not be charged. Otherwise, the terms of the Alpenhotel Laurin GmbH apply. Unused meals are non-refundable.

• Cash
• EC card (Maestro)
• Credit card (MasterCard, Visa) – processing fee: 3%
• Bank transfer in advance

Raiffeisenbank Sölden
Alpenhotel Laurin GmbH
IBAN: AT70 3632 4000 0143 0263
BIC: RZTIAT22324

We have decided to welcome dogs  only in summer  and only in the Schalfblick+ double rooms. In winter, our hotel is located in the heart of the ski area, with only a few walking paths, meaning dogs are often left unattended in hotel rooms all day.
As dog owners ourselves, we know that dogs do not like being left alone, especially in an unfamiliar environment with constant, unusual noises. In summer, however, you are still welcome to bring your dog on holiday with you. From the hotel, there are many hiking opportunities that are well-suited for dogs (and tick-free!). Crystal-clear mountain streams with top-quality drinking water provide refreshing breaks along the way.

Please specify when booking if you are bringing a dog, so we can look if that is possible. For your dog (maximum 15kg, maximum one dog per room), we charge €50.00 per day without food, plus a one-time final cleaning fee of €50.00.
For our four-legged friends, the following rules apply:
• Dogs must be kept on a lead outside the room.
• Dogs are not allowed in the dining or wellness areas.
• Dogs love company: please do not leave your dog unattended in your room all day.
• Guests are responsible for any damage or personal incidents caused by their dog.

A loading zone is available directly in front of the hotel for unloading. Free parking spaces are available on the hotel grounds. A garage parking space is available at a cost of € 20 per space per day. Motorcycles can be parked free of charge in our garage during the summer.

• CHECK IN: your room is available from 3:00 pm – possibly earlier, depending on availability. For a more convenient arrival, you can also check in online in advance and inform us of any special requests
• CHECK OUT: please vacate your room by 10:00 am. To ensure a relaxed departure, we recommend completing your check-out the evening before

Children and teenagers are only permitted to enter the 2150 Relax & Move area when accompanied by a parent or guardian. Access to the sauna, steam bath, ice room, and fitness room is restricted to guests aged 16 and over (from the designated entrance door onwards, no access even for accompanied children).

Opening hours: daily from 8:00 am - 7:00 pm (sauna and steam bath heated from 4:00 pm - 7:00 pm)

Our Relax & Move area is a place for relaxation and recreation. To ensure peace and relaxation for ALL guests, we ask that you please respect this. Furthermore, we ask that you refrain from bringing balls, air mattresses, etc.

If you need a bathrobe, you can borrow one from reception, or you can simply bring your own. The rental fee is €2 per day. Comfortable slippers are also available for €5.

Sauna and bath towels are provided.

Sustainability is important to us. Therefore, as a hotel, we pay attention to avoiding unnecessary waste, using cleaning products sparingly, and using energy consciously – in line with the ESG guidelines. With your support, you too can contribute to more environmentally friendly tourism.

To ensure a pleasant and safe stay for all our guests, we ask you to observe the following guidelines:

Food and beverages brought from outside: Our suppliers cannot take back containers from outside, which is why proper disposal is necessary. We therefore ask for your understanding that you should refrain from bringing your own beverages – thank you very much! Please note that containers from outside may incur disposal costs, which may be charged.

Electrical devices: Our rooms are not designed for the use of your own electrical household appliances such as kettles, hotplates, espresso machines, etc. The use of such devices can lead to power surges or even false alarms in the security system. For your own safety and to avoid possible damage or additional costs, we therefore urgently request that you do not use them.

We have lovingly designed our rooms and would be delighted if you left them as you found them. So, no cigarette butts on the balconies, no beer cans, no wine bottles, no pizza boxes, no wine stains on the wooden furniture, etc.

Sustainability and safety are very important to us, and we sincerely thank you for your understanding and support. If you have any questions or requests, our team is always happy to help.

General Terms and Conditions (GTC) of Alpenhotel Laurin GmbH

Table of Contents

§ 1 Scope of Application
§ 2 Definitions
§ 3 Conclusion of Contract – Deposit
§ 4 Commencement and Termination of Accommodation
§ 5 Withdrawal from the Accommodation Contract – Cancellation Fee
§ 6 Provision of Alternative Accommodation
§ 7 Rights of the Contracting Party
§ 8 Obligations of the Contracting Party
§ 9 Rights of the Accommodation Provider
§ 10 Obligations of the Accommodation Provider
§ 11 Liability of the Accommodation Provider for Damage to Brought-in Items
§ 12 Limitations of Liability
§ 13 Keeping of Animals
§ 14 Extension of the Accommodation
§ 15 Termination of the Accommodation Contract – Early Termination
§ 16 Illness or Death of the Guest under the Accommodation Contract
§ 17 Place of Performance, Jurisdiction, and Choice of Law
§ 18 Miscellaneous
§ 19 Vouchers

§ 1 Scope of Application

• Our General Terms and Conditions are based on the General Terms and Conditions for the Hotel Industry (AGBH 2006) as defined by the Austrian Federal Economic Chamber.
• The AGBH 2006 do not exclude special agreements. The AGBH 2006 are subsidiary to any individual agreements made on a case-by-case basis.

§ 2 Definitions

§ 2.1 Definitions

“Accommodation Provider”: A natural or legal person who provides accommodation to guests for remuneration.

“Guest”: A natural person who makes use of accommodation services. The guest is generally also the contracting party. Persons traveling together with the contracting party (e.g. family members, friends, etc.) are also deemed to be guests.

“Contracting Party”: A natural or legal person, domestic or foreign, who concludes an accommodation contract as a guest or on behalf of a guest.

“Consumer” and “Entrepreneur”: These terms are to be understood within the meaning of the Austrian Consumer Protection Act 1979, as amended.

“Accommodation Contract”: The contract concluded between the accommodation provider and the contracting party, the content of which is further specified below.

§ 3 Conclusion of Contract – Deposit

§ 3.1
The accommodation contract is concluded upon acceptance of the contracting party’s booking by the accommodation provider. Electronic declarations shall be deemed received when the party for whom they are intended can access them under ordinary circumstances and when receipt occurs during the accommodation provider’s announced business hours.

§ 3.2
The accommodation provider is entitled to conclude the accommodation contract subject to the condition that the contracting party pays a deposit. The required deposit amount will be communicated to the contracting party depending on the rate and the requested period of stay. If the contracting party agrees to the deposit during the booking process and completes the booking, the accommodation contract is concluded upon receipt of the deposit payment by the accommodation provider.

§ 3.3
The contracting party is obliged to pay the requested deposit immediately upon booking or to provide a credit card for debiting the amount. Any costs arising from the monetary transaction (e.g. bank transfer fees) shall be borne by the contracting party. For credit and debit cards, the respective terms and conditions of the card issuers apply.

§ 3.4
The deposit constitutes a partial payment of the agreed remuneration and is regulated as follows for all rates and arrangements outside the non-refundable rate:

For general arrangements outside the non-refundable rate and special promotions with their own booking conditions, the following deposit regulation applies:
At least 30% of the total booking amount. (If the arrival date falls within the period during which free cancellation is no longer possible, the deposit may be increased accordingly.)

For non-refundable rates and special promotions (discounts), the conditions stated during the booking process apply:

Non-refundable rate
100% payment of the total booking amount is required at the time of booking. This offer is guaranteed and not eligible for free cancellation. Cancellation fee: 100%.

For bookings made directly via our hotel online booking platform, 100% of the total booking amount will be charged to your credit card as a deposit 10 days prior to arrival.

BOOKING GUARANTEE
For all price quotations, offers, and bookings, should there be any discrepancies with the prices stated in our price list, the prices shown in the current price list shall apply. Errors and omissions excepted.

§ 4 Commencement and Termination of Accommodation

§ 4.1
Unless the accommodation provider offers a different check-in time, the contracting party is entitled to occupy the rented rooms at Alpenhotel Laurin from 3:00 p.m. on the agreed day (“day of arrival”).

§ 4.2
If a room is first used before 6:00 a.m., the preceding night shall be counted as the first overnight stay.

§ 4.3
The rented rooms must be vacated by the contracting party by 10:00 a.m. on the day of departure. The accommodation provider is entitled to charge for an additional day if the rented rooms are not vacated on time. Early check-in or late check-out may be offered for a fee, subject to availability and upon request.

§ 5 Withdrawal from the Accommodation Contract – Cancellation Fees

Withdrawal by the Accommodation Provider

§ 5.1
If the accommodation contract provides for a deposit and the deposit has not been paid by the contracting party within the agreed period, the accommodation provider may withdraw from the accommodation contract without granting a grace period.

§ 5.2
If the guest does not appear by 8:00 p.m. on the agreed day of arrival, there shall be no obligation to provide accommodation, unless a later time of arrival has been agreed.

§ 5.3
If the contracting party has paid a deposit (see § 3.3), the reserved accommodation shall remain reserved until no later than 10:00 a.m. on the day following the agreed day of arrival. In the event of advance payment for more than four days, the obligation to provide accommodation ends at 6:00 p.m. on the second day, with the day of arrival counted as the first day, unless the guest notifies a later arrival date.

§ 5.4
Up to no later than three months prior to the agreed day of arrival of the contracting party, the accommodation contract may be terminated by the accommodation provider by unilateral declaration for objectively justified reasons, unless otherwise agreed.

§ 5.5
In the event of a technical malfunction that transmits an exceptionally low overnight rate to online booking systems—specifically a rate below 70% of the normal overnight rate for the travel date—the accommodation provider shall be entitled to withdraw from the accommodation contract within 48 hours.

Withdrawal by the Contracting Party – Cancellation Fees

§ 5.6
Up to no later than 50 days prior to the guest’s agreed day of arrival, the accommodation contract may be terminated by unilateral declaration of the contracting party without payment of a cancellation fee. This applies to individual bookings, as group contracts are governed by different provisions and require the customer’s consent at the time of contract conclusion.
This does not apply to non-refundable rates, for which 100% of the booking amount will always be charged.

§ 5.7
Outside the period specified in § 5.6, withdrawal by unilateral declaration of the contracting party is only possible subject to payment of the following cancellation fees:

Cancellation Fees – Alpenhotel Laurin GmbH
Cancellations are only valid if made in writing.

• Up to 50 days before commencement of the holiday: no cancellation fee (deposit minus processing fee)
• 50 to 30 days before commencement of the holiday: 40% of the arrangement price
• 30 to 10 days before commencement of the holiday: 60% of the arrangement price
• From 10 days before arrival up to the day of arrival: 100% of the arrangement price
• Unconsumed meals will not be refunded.

Non-refundable rates & last-minute prices
These are subject to different conditions and are not eligible for free cancellation once the booking has been completed.

For special, non-recurring promotions, separate cancellation conditions may apply. These are described in detail during the booking process and must be accepted by the contracting party at the time of booking.

Impediments to Arrival

§ 5.8
If the contracting party is unable to arrive at the accommodation establishment on the day of arrival due to unforeseeable extraordinary circumstances (e.g. extreme snowfall, etc.) that make all means of arrival impossible, the contracting party shall not be obliged to pay the agreed remuneration for the days of arrival.

§ 5.9
The obligation to pay the agreed remuneration for the booked stay shall revive as soon as arrival becomes possible again, provided that arrival is possible within three days.

§ 6 Provision of Alternative Accommodation

§ 6.1
The accommodation provider may provide the contracting party or the guests with adequate alternative accommodation of equivalent quality, provided that this is reasonable for the contracting party, in particular where the deviation is minor and objectively justified.

§ 6.2
Objective justification shall exist, for example, if the room(s) have become unusable, guests already accommodated extend their stay, an overbooking situation occurs, or other important operational measures necessitate such action.

§ 6.3
Any additional expenses incurred for the alternative accommodation shall be borne by the accommodation provider.

§ 7 Rights of the Contracting Party

§ 7.1
By concluding an accommodation contract, the contracting party acquires the right to customary use of the rented rooms, the facilities of the accommodation establishment that are usually and without special conditions available for guests’ use, and to customary service.

§ 8 Obligations of the Contracting Party

§ 8.1
The contracting party is obliged to pay the agreed remuneration, plus any additional amounts incurred as a result of separate services used by the contracting party and/or accompanying guests, plus statutory value-added tax, no later than at the time of departure.

§ 8.2
The accommodation provider is not obliged to accept foreign currencies. If the accommodation provider does accept foreign currencies, they shall be accepted at the applicable daily exchange rate where practicable. If the accommodation provider accepts foreign currencies or cashless means of payment, the contracting party shall bear all related costs, such as inquiries with credit card companies, telegrams, etc.

§ 8.3
The contracting party shall be liable to the accommodation provider for any damage caused by the contracting party, the guest, or other persons who, with the knowledge or consent of the contracting party, make use of the accommodation provider’s services.

§ 8.4
The contracting party is obliged to pay for mandatory menus included in the room price on specific dates (e.g. Christmas Eve, New Year’s Eve gala menu) and may not demand a credit or refund if the arrangement has been booked as a comprehensive package. If the contracting party chooses to dine outside the hotel on such evenings, the service shall be charged despite the guest’s absence. No compensation is possible, as the arrangement conditions were defined at the time of booking and accepted by the customer.

§ 9 Rights of the Accommodation Provider

§ 9.1
If the contracting party refuses to pay the agreed remuneration or is in arrears with payment, the accommodation provider shall be entitled to exercise the statutory right of retention pursuant to Section 970c of the Austrian Civil Code (ABGB) as well as the statutory lien pursuant to Section 1101 ABGB over items brought in by the contracting party or the guest. This right of retention or lien shall also serve to secure claims arising from the accommodation contract, in particular for catering, other expenses incurred on behalf of the contracting party, and any claims for compensation of any kind.

§ 9.2
If services are requested in the contracting party’s room or at extraordinary times of day (after 9:00 p.m. and before 7:00 a.m.), the accommodation provider shall be entitled to charge a special fee. The accommodation provider may also refuse such services for operational reasons.

§ 9.3
The accommodation provider shall be entitled to invoice its services at any time or to issue interim invoices.

§ 10 Obligations of the Accommodation Provider

§ 10.1
The accommodation provider is obliged to provide the agreed services to an extent consistent with its standard.

§ 10.2
Chargeable additional services of the accommodation provider that are not included in the accommodation fee include, by way of example:

1. a) Special accommodation services that may be charged separately
2. b) A reduced price shall be charged for the provision of additional beds and/or children’s beds

§ 11 Liability of the Accommodation Provider for Damage to Items Brought In

§ 11.1
The accommodation provider shall be liable for items brought in by the contracting party in accordance with Sections 970 et seq. of the Austrian Civil Code (ABGB). The accommodation provider’s liability exists only if the items have been handed over to the accommodation provider or to persons authorized by the accommodation provider, or if they have been placed in a location designated or instructed for this purpose. Unless the accommodation provider proves otherwise, the accommodation provider shall be liable for its own fault or the fault of its staff, as well as for persons entering and leaving the premises.
Pursuant to Section 970 (1) ABGB, the accommodation provider’s liability is limited to the maximum amount stipulated in the Federal Act of 16 November 1921 on the Liability of Innkeepers and Other Entrepreneurs, as amended. If the contracting party or the guest fails to comply without delay with the accommodation provider’s request to deposit items in a designated storage location, the accommodation provider shall be released from any liability. Any liability of the accommodation provider shall in any event be limited to the amount covered by the accommodation provider’s liability insurance. Any contributory negligence on the part of the contracting party or the guest shall be taken into account.

§ 11.2
The accommodation provider’s liability for slight negligence is excluded. If the contracting party is an entrepreneur, liability is also excluded for gross negligence. In this case, the contracting party bears the burden of proof regarding the existence of fault. Consequential or indirect damages as well as lost profits shall in no event be compensated.

§ 11.3
The accommodation provider shall only be liable for valuables, cash, and securities up to the amount of currently EUR 550. The accommodation provider shall be liable for any damage exceeding this amount only if it has accepted such items for safekeeping with knowledge of their nature, or if the damage was caused by the accommodation provider itself or by one of its staff. The liability limitations pursuant to §§ 12.1 and 12.2 shall apply mutatis mutandis.

§ 11.4
The accommodation provider may refuse the safekeeping of valuables, cash, and securities if such items are significantly more valuable than those customarily deposited by guests of the accommodation establishment concerned.

§ 11.5
In all cases of accepted safekeeping, liability shall be excluded if the contracting party and/or the guest fails to notify the accommodation provider of the damage incurred without delay after becoming aware of it. Furthermore, such claims must be asserted in court within three years from the date of knowledge or possible knowledge by the contracting party or guest; otherwise, the right shall be forfeited.

§ 12 Limitations of Liability

§ 12.1
If the contracting party is a consumer, the accommodation provider’s liability for slight negligence shall be excluded, with the exception of personal injury.

§ 12.2
If the contracting party is an entrepreneur, the accommodation provider’s liability for slight and gross negligence shall be excluded. In this case, the contracting party bears the burden of proof regarding the existence of fault. Consequential damages, non-material damages or indirect damages, as well as lost profits, shall not be compensated. In all cases, any compensable damage shall be limited to the amount of the reliance interest.

§ 13 Keeping of Animals

§ 13.1
Animals (exclusively dogs – one dog per room) may only be brought into the accommodation establishment with the prior consent of the accommodation provider, only during the summer season, only in certain room categories, and, where applicable, against payment of a special fee.

§ 13.2
The contracting party bringing an animal is obliged to properly keep and supervise the animal during the stay, or to have it properly kept and supervised at the contracting party’s expense by suitable third parties.

§ 13.3
The contracting party or guest bringing an animal must have appropriate animal liability insurance or private liability insurance that also covers potential damage caused by animals. Proof of such insurance must be provided upon request by the accommodation provider.

§ 13.4
The contracting party or its insurer shall be jointly and severally liable to the accommodation provider for any damage caused by animals brought into the accommodation establishment. Such damage shall include, in particular, any compensation payments the accommodation provider is required to make to third parties.

§ 13.5
The rules regarding permitted areas for animals, as communicated prior to check-in, must be complied with.

§ 14 Extension of the Accommodation

§ 14.1
The contracting party has no entitlement to an extension of the stay. If the contracting party notifies the accommodation provider of a wish to extend the stay in due time, the accommodation provider may agree to an extension of the accommodation contract; however, the accommodation provider is under no obligation to do so.

§ 14.2
If the contracting party is unable to leave the accommodation establishment on the day of departure due to unforeseeable extraordinary circumstances (e.g. extreme snowfall, flooding, etc.) that block or render unusable all means of departure, the accommodation contract shall be automatically extended for the duration of the impossibility of departure. A reduction of the remuneration for this period shall only be possible if the contracting party is unable to fully make use of the accommodation provider’s services due to the extraordinary weather conditions. The accommodation provider shall be entitled to charge at least the rate usually applied during the low season.

§ 15 Termination of the Accommodation Contract – Early Termination

§ 15.1
If the accommodation contract has been concluded for a fixed term, it shall end upon expiry of that term.

§ 15.2
If the contracting party departs prematurely, the accommodation provider shall be entitled to demand the full agreed remuneration. The accommodation provider shall deduct any amounts saved as a result of re-letting the booked rooms. Savings shall only be deemed to exist if the accommodation establishment is fully occupied at the time the rooms booked by the guest are not used and the rooms can be rented to other guests as a result of the contracting party’s cancellation. The burden of proof regarding such savings lies with the contracting party.

§ 15.3
The accommodation contract shall terminate upon the death of a guest.

§ 15.4
If the accommodation contract has been concluded for an indefinite period, either party may terminate the contract by no later than 10:00 a.m. on the third day prior to the intended end of the contract.

§ 15.5
The accommodation provider shall be entitled to terminate the accommodation contract with immediate effect for good cause, in particular if the contracting party or the guest:

1. a) makes a significantly detrimental use of the premises or, through inconsiderate, offensive, or otherwise grossly inappropriate behavior, makes coexistence intolerable for other guests, the owner, the owner’s staff, or third parties residing in the accommodation establishment, or commits a criminal offense against property, morality, or physical safety toward such persons;
2. b) contracts a contagious disease or a disease extending beyond the duration of the accommodation, or otherwise becomes in need of care;
3. c) fails to pay invoices presented by their due date within a reasonable grace period (three days).

§ 15.6
If performance of the contract becomes impossible due to an event deemed to constitute force majeure (e.g. natural disasters, strikes, lockouts, official orders, etc.), the accommodation provider may terminate the accommodation contract at any time without observing a notice period, provided that the contract has not already been terminated by operation of law or the accommodation provider has been released from its obligation to provide accommodation. Any claims for damages or similar claims by the contracting party are excluded.

§ 16 Illness or Death of the Guest

§ 16.1
If a guest falls ill during their stay at the accommodation establishment, the accommodation provider shall, at the guest’s request, arrange for medical care. In cases of imminent danger, the accommodation provider shall arrange for medical care even without an explicit request by the guest, in particular if such measures are necessary and the guest is unable to do so themselves.

§ 16.2
As long as the guest is unable to make decisions or the guest’s relatives cannot be contacted, the accommodation provider shall arrange medical treatment at the guest’s expense. The scope of these care measures shall end at the time when the guest is able to make decisions or when the relatives have been notified of the illness.

§ 16.3
The accommodation provider shall be entitled to reimbursement from the contracting party and the guest, or, in the event of death, from their legal successors, in particular for the following costs:

1. a) outstanding medical fees, costs for medical transport, medications, and medical aids;
2. b) any necessary disinfection of rooms;
3. c) laundry, bed linen, and bedding that have become unusable, or alternatively the costs of disinfection or thorough cleaning of all such items;
4. d) restoration of walls, furnishings, carpets, etc., insofar as these have been soiled or damaged in connection with the illness or death;
5. e) room charges for the period during which the room was used by the guest, plus any days during which the room was unusable due to disinfection, clearance, or similar measures;
6. f) any other damage incurred by the accommodation provider.

§ 17 Place of Performance, Jurisdiction, and Choice of Law

§ 17.1
The place of performance shall be the location of the accommodation establishment.

§ 17.2
This contract shall be governed by Austrian substantive and formal law, to the exclusion of the rules of private international law (in particular the Austrian Private International Law Act (IPRG) and the Rome Convention) as well as the United Nations Convention on Contracts for the International Sale of Goods (CISG).

§ 17.3
In bilateral transactions between entrepreneurs, the exclusive place of jurisdiction shall be the registered office of the accommodation provider. The accommodation provider shall also be entitled to assert its rights before any other court having local and subject-matter jurisdiction.

§ 17.4
If the accommodation contract is concluded with a contracting party who is a consumer and has their domicile or habitual residence in Austria, any actions against the consumer may be brought exclusively before the court of the consumer’s domicile, habitual residence, or place of employment.

§ 17.5
If the accommodation contract is concluded with a contracting party who is a consumer and has their domicile in a Member State of the European Union (excluding Austria), Iceland, Norway, or Switzerland, the court having local and subject-matter jurisdiction at the consumer’s domicile shall have exclusive jurisdiction for actions against the consumer.

§ 18 Miscellaneous

§ 18.1
Unless otherwise expressly provided above, any period shall commence upon service of the document triggering the period on the contracting party required to observe such period. In calculating a period defined in days, the day on which the relevant event or point in time occurs shall not be included. Periods defined in weeks or months shall end on the day of the week or month which, by its designation or number, corresponds to the day from which the period is to be calculated. If such day does not exist in the relevant month, the last day of that month shall be decisive.

§ 18.2
Declarations must be received by the respective other contracting party by the last day of the period at 8:00 p.m.

§ 18.3
The accommodation provider shall be entitled to set off its own claims against claims of the contracting party. The contracting party shall not be entitled to set off its own claims against claims of the accommodation provider, unless the accommodation provider is insolvent or the contracting party’s claim has been legally established or expressly acknowledged by the accommodation provider.

§ 18.4
In the event of regulatory gaps, the applicable statutory provisions shall apply.

§ 19 Vouchers

§ 19.1
Vouchers are not redeemable for cash.

§ 19.2
A voucher may not be used to settle a cancellation fee.

§ 19.3
Prior to transferring a voucher, the accommodation provider must be asked for permission in order to review the voucher or discount conditions in accordance with the applicable regulations.

§ 19.4
Any voucher, discount, or value voucher must be presented and submitted at the reception desk at check-in so that it can be duly taken into account when preparing the invoice.

§ 19.5
For value vouchers purchased for consideration, the statutory validity period shall apply. For vouchers that include a discount or a complimentary service, the validity period shall be determined by the accommodation provider. Such vouchers are therefore time-limited and must be redeemed within the specified period.

Alpenhotel Laurin GmbH